Shipping Policy

Orders will be processed and shipped within 2-3 business days. 

All orders will be sent via USPS First Class Mail for a flat rate of $5.00.  Orders over $150 will be free and sent via USPS First Class Mail as well.  We are not responsible for lost or stolen packages due to USPS. When ordering through our website, the customer can choose the USPS Priority Mail option to purchase postage with insurance up to $100.

Once an order is in the hands of USPS, they are responsible for missing, lost or damaged packages. Please confirm your address prior to placing your order to avoid errors. The Smocked Flamingo is not responsible for missing or lost packages or packages delivered to wrong addresses once it is in the hands of USPS. Refunds will not be given.

Customers can contact the USPS Customer Service (1-800-275-8777) to file a claim on a stalled package.